Refund/Cancellation Policy
Effective Date: 08-01-2024
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1. In-Person Retreats and Workshops
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Cancellation by Customer: If you need to cancel your participation in an in-person retreat or workshop, please notify us as soon as possible. Refunds are available under the following conditions:
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Cancellation Outside 30 Days: If you cancel more than 30 days before the event, you will receive a full refund minus any applicable non-refundable deposit.
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Cancellation Within 30 Days: If you cancel within 30 days of the event, no refund will be provided.
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Non-Refundable Deposit: Certain events may require a non-refundable deposit, which will be specified at the time of booking. This deposit will be deducted from any refund due if you cancel outside the 30-day window.
2. Physical Items
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Returns: Physical items purchased from our Site may be returned for a refund under the following conditions:
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Condition: Items must be unopened and in their original packaging.
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Time Frame: Returns must be initiated within 21 days of receipt.
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Shipping Costs: The buyer is responsible for shipping costs associated with returning the item.
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Refund Process: Once we receive and inspect the returned item, we will process your refund to the original payment method.
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3. Online Courses
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Non-Refundable: All online courses purchased through our Site are non-refundable. Once you have access to the course materials, we cannot offer a refund.
4. How to Request a Refund or Cancellation
To request a refund or cancellation, please fill out the contact form on our contact page with your detailed request.
Please provide your order number, details of the item or event, and the reason for the request.
5. Changes to This Policy
We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund and cancellation practices.
6. Contact Us
If you have any questions or need further assistance regarding our refund and cancellation policy, please reach out to us on our contact page.